Effective Date: October 14, 2026
This Privacy Policy explains how Fanlify a.s., Company ID 04132416, with its registered office at Štefánikova 25/18, 150 00 Prague 5, Czech Republic ("Fanlify", "we", "us", or "our"), collects, uses, stores and protects the personal data of users of the Fanlify platform ("Users" or "you").
Personal data is processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation – GDPR) and other applicable privacy laws.
1. Data Controller
The controller of your personal data is:
Fanlify a.s.
Company ID: 04132416
Štefánikova 25/18
150 00 Prague 5
Czech Republic
Email:
info@planet-store.com
2. Personal Data We Process
We process only the personal data necessary to provide and improve the Fanlify service.
Data Provided During Registration
- Email address
- First and last name
- Profile photo (if uploaded)
Data Generated While Using the Service
- IP address
- Device and operating system information
- Application information
- General geographic region
- Activity within the platform
- Security and operational logs
- Subscription and payment information
Communication Data
- Communication with customer support
- Responses to security notifications
User-Generated Content
- Photos
- Audio recordings
- Videos
- Comments
- Interactions with creators and other users
3. Purposes and Legal Bases for Processing
Providing the Fanlify Service
Managing user accounts, subscriptions, content delivery and other platform features.
Legal basis:
Performance of a contract.
Security and Fraud Prevention
Protecting the platform, detecting misuse, preventing fraud and ensuring the security of users and services.
Legal basis:
Legitimate interest.
Service Development and Improvement
Analyzing service usage, improving application performance, diagnosing technical issues and developing new features.
Legal basis:
Legitimate interest.
Marketing
Sending newsletters, product updates, content recommendations and promotional communications where permitted by applicable law.
Legal basis:
Consent or legitimate interest, where applicable.
Compliance with Legal Obligations
Meeting legal, accounting, tax and regulatory obligations.
Legal basis:
Compliance with a legal obligation.
4. Who Has Access to Personal Data
Personal data may be processed only by trusted service providers that are necessary for operating the Fanlify platform, including:
- Cloud and IT infrastructure providers
- Payment service providers
- Subscription management providers
- Analytics and marketing service providers
- Communication service providers
- Customer support providers
- Legal, accounting and audit service providers
All service providers are contractually required to protect personal data and process it only for the agreed purposes.
5. Third-Party Services
Fanlify uses selected third-party services to operate the platform, provide AI-powered features, manage subscriptions, measure application performance, improve security and communicate with users.
Depending on the features you use, these services may process limited personal data solely for the purpose of providing the requested functionality.
Examples of services used by Fanlify include:
- Google (Google Analytics, Google Ads, Firebase and Google Play services)
- OpenAI (AI-powered features and content generation)
- RevenueCat (subscription management)
- Brevo (transactional and marketing email delivery)
- Wise (creator payout processing)
Where required by applicable law, services used for analytics, advertising measurement or personalized advertising are activated only after you provide your consent.
You can change your consent preferences at any time in the application settings.
More information about how Google uses and protects business data is available at:
https://business.safety.google/privacy/
6. Cookies and Similar Technologies
Our websites use essential, analytical, preference and marketing cookies.
Our mobile applications may use similar technologies for analytics, security, advertising measurement and application performance.
You can manage your preferences through the cookie banner on our website or through the consent settings available within the application.
Disabling certain technologies may affect the availability or functionality of some services.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy.
Typically:
- For the duration of your user account
- Up to 2 years after account deletion for the protection of legal claims
- 5 to 10 years for accounting, tax and other records where required by law
After the applicable retention period expires, personal data is securely deleted or anonymized.
8. Your Rights
Subject to applicable law, you have the right to:
- Access your personal data
- Correct inaccurate personal data
- Request deletion of your personal data
- Request restriction of processing
- Object to processing
- Withdraw your consent at any time
- Receive your personal data in a portable format
- Lodge a complaint with a competent supervisory authority
We respond to requests without undue delay and no later than 30 days after receiving them, unless a different period is required by applicable law.
9. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse or disclosure.
These measures include:
- Encryption
- Access authentication
- Security monitoring
- Regular security reviews and updates
Access to personal data is limited to authorized personnel and trusted service providers who require access in order to perform their responsibilities.
10. International Data Transfers
Some services used by Fanlify may process personal data outside the European Economic Area.
Where this occurs, we ensure an adequate level of protection through Standard Contractual Clauses approved by the European Commission or other safeguards required by applicable law.
11. Contact Information
If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact us:
Email:
info@planet-store.com
Postal address:
Fanlify a.s.
Štefánikova 25/18
150 00 Prague 5
Czech Republic
12. Complaints
If you believe that your rights relating to the processing of personal data have been violated, you have the right to lodge a complaint with the competent supervisory authority.
For users in the Czech Republic, the supervisory authority is:
https://www.uoou.cz
However, we encourage you to contact us first so that we can resolve your concerns as quickly as possible.